TerrierPay

Privacy Policy

Last updated: July 20, 2026

This Privacy Policy explains how TSN, Inc. ("TerrierPay," "we," "us") collects, uses, and shares information when you use our website and services. The short version: we collect what we need to run an invoicing and reminder service, we don't sell your data, and your clients' information is used only to send the invoices and reminders you set up.

1. Information We Collect

Information you provide:

  • Account information, name, email address, password (or third-party sign-in), business name, logo, address, phone number, and payment instructions you choose to display.
  • Invoice content, line items, amounts, dates, notes, and branding choices.
  • Client information, names, email addresses, and company names of the people you invoice ("Client Data").
  • Communications, messages you send us through the contact form or support email.

Information collected automatically:

  • Usage data, pages visited, features used, and actions taken (e.g., invoice created, reminder sent), device and browser type, and IP address.
  • Cookies, we use essential cookies for login sessions and limited analytics cookies to understand product usage. We do not use advertising cookies.
  • Email and page events, when an invoice email or pay page is viewed, we record a timestamp so we can show you invoice status.

Payment information: Subscription payments are processed by Stripe. We never see or store your full card number; we store only your subscription status and a Stripe customer reference.

2. How We Use Information

We use information to: provide and operate the Service (create invoices, host pay pages, send emails you schedule); generate reminder email drafts using AI (see Section 4); process subscription payments; show you invoice status and activity; respond to support requests; secure the Service and prevent abuse; and send service-related emails (receipts, important notices, and, if you opt in, a monthly summary). We do not sell your personal information, and we do not use Client Data for marketing.

3. Your Clients' Data

You direct us to send emails to the client addresses you provide. For that data, you are the controller and we act on your instructions. We use Client Data only to deliver invoices and reminders you configure, display status to you, and maintain sending logs. We never contact your clients for our own purposes and never add them to any marketing list. If one of your clients contacts us about their data, we will refer the request to you where appropriate, or honor deletion requests as required by law.

4. AI Processing

When you use reminder generation, we send relevant details (client first name, business name, invoice number, amount, days overdue, and your tone preferences) to Anthropic, our AI provider, to draft the email text. This data is used to generate your draft and is handled under our agreement with the provider; it is not used to train publicly available AI models.

5. Who We Share Information With

We share data only with service providers who help us run TerrierPay, under contracts limiting their use of it:

  • Supabase, database, authentication, and hosting of application data
  • Resend, email delivery
  • Stripe, subscription billing
  • Anthropic, AI drafting of reminder emails
  • Hosting/analytics providers, website hosting and privacy-respecting product analytics

We may also disclose information if required by law, to protect our rights or users' safety, or as part of a business transaction (merger, acquisition, or asset sale), in which case this policy will continue to apply to your data.

6. Data Retention

We keep your account data and invoices while your account is active. Invoices are business records, so they persist until you delete them or your account. If you delete your account, we delete or anonymize your personal data and Client Data within 30 days, except records we must keep for legal, tax, or security purposes. Email sending logs are retained for up to 12 months for deliverability and abuse prevention.

7. Security

We use industry-standard safeguards: encryption in transit (TLS) and at rest, row-level access controls so users can only access their own data, and secrets kept server-side. No system is perfectly secure; if we learn of a breach affecting your data, we will notify you as required by law.

8. Your Rights

Depending on where you live, you may have the right to access, correct, download, or delete your personal data, or object to certain processing. You can edit most information directly in the app, export your invoices at any time, and delete your account from settings. For anything else, contact us at privacy@terrierpay.com and we will respond within 30 days. California residents: we do not sell or share personal information as defined by the CCPA/CPRA. If you are in the EU/UK, our legal bases are performance of a contract (running the Service), legitimate interests (security, product improvement), and consent (optional emails).

9. Children

TerrierPay is a business tool for adults. It is not directed to anyone under 18, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy as the Service evolves. Material changes will be announced by email or in-app notice before they take effect. The "Last updated" date at the top reflects the current version.

11. Contact Us

Privacy questions or requests: privacy@terrierpay.com, or write to TSN, Inc., Boston, MA 🇺🇸.